Return Policy
RETURNS/EXCHANGES
EMAIL info@thewagonpost.com for questions.
Customer service is our priority, and we want you to be happy with every purchase!
Please allow up to 24 business hours for response to emails but we will get to them as quick as possible.
If your item isn't a great fit or you are not happy, we will offer STORE CREDIT via a Gift Card in the amount you paid. We do not refund any shipping or taxes in your gift card total. Package/return label must be dated within 10 days of your received date/delivered date, or package will not be accepted.
If you would like to exchange, please mail your exchange to address below. Once we receive the item, we will invoice for shipping cost back to you as long as item is in stock. If item is not in stock to exchange, a store credit will be given.
Buyer is responsible for all shipping charges pertaining to returns and exchanges.
To be eligible for a return/exchange...
- The product must have been received by you within the last 10 days.
- The product is not damaged or worn, must include original tags still attached to item